T-Mobile call center employees have just settled their claims of unpaid wages for $2 million. Nearly 7,000 customer service representatives will benefit from this settlement that resolved allegations of unpaid overtime. These customer service representatives claimed they consistently worked off-the-clock without compensationthat resulted in unpaid overtime. This proposed class and collective action lawsuit, that was originally filed in March of 2019, was brought under the Fair Labor Standards Act (“FLSA”).
Specifically, the lawsuit alleged that T-Mobile forced affected employees to spend time starting up computers and numerous software and programs before being allowed to clock-in. These multiple computer programs, software programs, servers, and applications are fundamental in order to complete their work. ...
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